The workbook is a digital product delivered instantly after payment. Because the full contents are accessible the moment your purchase completes, sales are generally final.

Before you buy

• Read what is included on the product page.
• Understand that this is educational material, not licensing, funding, or legal services.
• Understand that no outcome — license, credit, or revenue — is guaranteed.

When we will make it right

• You were charged more than once for the same order.
• You paid but never received access, and we could not restore your download.
• The file delivered was corrupted or materially different from what was described.

In those cases, email support@dealerblueprint.example within 14 days of purchase with your order email and we will resolve it, including a refund where appropriate.

Chargebacks

Please contact us before filing a chargeback. Most delivery issues are resolved the same day.

Statutory rights

Nothing in this policy limits any refund right you have under applicable consumer protection law.